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Meet Mandie
Certified Educator + Marketing Strategist + AI Mentor + Instructional Designer
Hey there!
My name is Mandie Kramer. Thanks so much for visiting my portfolio page. Please feel free to browse the variety of projects I've worked on. You'll find I have been a multi-passionate entrepreneur and life-long learner. A spark lights within me when I get the opportunity to solve difficult problems and create the solutions to match!
Here is a little background about me. I'm born and raised in Michigan, though I'm an adventurer at heart. From backpacking and exploring nature to living in the heart of an adorable European city, I have, and always will, love to travel!
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I am a momma of two busy little ones and left the classroom teaching life to pursue my passion to help support entrepreneurs and small businesses!
Core Value:
Social Impact
My journey with the UN Global Goals began in 2016, and it sparked a mission: to create experiences that make social impact tangible and actionable. What started as project-based learning in my classroom evolved into designing an award-winning board game, facilitating professional development workshops, and building a membership platform — all centered on engaging audiences and driving measurable outcomes.
Today, I bring that same approach to corporate workshops and strategy sessions. Using interactive simulations and hands-on experiences, I help teams experiment with marketing strategies, integrate purposeful initiatives, and see the real-world impact of their decisions. The result is not just inspiration — it’s actionable insights, stronger alignment, and strategies that drive ROI while advancing social impact goals.
Portfolio Projects
Marketing Workshops (In-Person and Virtual)
I facilitate marketing workshops for small businesses—both in-person and virtually—designed to cut through the overwhelm and give small businesses real clarity on their marketing strategy. Whether they're struggling with what to post, how to stay consistent, or where to even start, these workshops provide actionable frameworks and practical tools they can implement immediately. My goal is simple: walk away with a clear plan, renewed confidence, and the structure you need to show up for your business without the stress.
Custom Done-For-You Marketing Systems & Coaching
I help businesses launch marketing systems that work from day one, combining strategy, execution, and personalized guidance to save time, reduce overwhelm, and drive measurable results. My services include:
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Done-for-you email newsletters – fully managed campaigns that engage customers and strengthen retention
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90-day marketing intensives – short-term, high-impact programs designed to accelerate strategy and execution
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Templated websites – turnkey platforms that capture leads, showcase products, and drive revenue
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One-on-one marketing coaching – personalized guidance to help founders and teams clarify strategy, make smarter decisions, and implement systems that scale
By starting with a clear audit and strategy, I create repeatable, high-impact systems that allow businesses to focus on growth while leaving the execution and guidance to me. Every project and coaching session is designed with clarity, strategy, and ROI in mind, ensuring your marketing is not just done — it works.
RAPID PROTOTYPING & GAMIFICATION
I specialize in quickly turning ideas into tangible, testable experiences that uncover what works — and what doesn’t — before committing significant resources. Using a design-thinking approach, I help businesses experiment, iterate, and refine concepts, messaging, or customer-facing experiences.
This hands-on process allows teams to visualize strategies, gather real feedback, and make better-informed decisions. Whether it’s designing customer journeys, marketing campaigns, or engagement initiatives, rapid prototyping ensures every idea is optimized for impact, clarity, and memorability.
Customer Journey & User Onboarding Audits
One of my most requested services is helping businesses identify where their customer experience is breaking down.
When customers feel confused, overwhelmed, or unsupported after they purchase, engagement drops and retention suffers.
Most businesses don’t realize that small friction points in their onboarding or communication systems can quietly cost them repeat customers.
These audits take a deep look at your full customer journey — from the moment someone signs up to how they experience your product, program, or service after purchase.
You’ll receive clear, practical feedback on what’s working, what’s creating friction, and where opportunities exist to improve engagement, retention, and long-term customer value.
Instead of guessing what might be wrong, you’ll walk away with a clear roadmap to strengthen the experience your customers have with your business.
VIRTUAL & IN-PERSON
WORKSHOP/TRAINING DEVELOPMENT + FACILITATION
I design and facilitate professional workshops and trainings that drive results, whether virtual or in-person. My experience spans creating engaging experiences for teams, leading professional development sessions, and coordinating large-scale virtual summits with multiple speakers and hundreds of participants.
I focus on making complex ideas clear, actionable, and memorable, helping participants leave with practical insights they can apply immediately. From interactive sessions to structured learning experiences, my workshops are designed to engage, align, and empower teams and organizations.
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Digital Asset & Content Creation
I create high-impact digital resources that help brands engage audiences, communicate clearly, and drive results. From ghostwriting newsletters, editing videos, and facilitating webinars to presentations, infographics, workbooks, and social media visuals, I produce content that supports both customer engagement and business objectives.
I also bring professional experience in podcasting and voiceovers, allowing me to craft multi-format content that resonates with diverse audiences. Every asset I create is designed with strategy in mind — whether it’s to educate, retain, or inspire action, my goal is to make content that not only looks good but delivers measurable impact.
Website & Digital Platform Design (WIX Expert)
I design and build websites and digital platforms that do more than look good — they help businesses engage customers, deliver experiences, and generate revenue. Over the past 10 years, I’ve created membership sites for online courses, podcasting and blog platforms, and e-commerce storefronts for both digital and physical products.
I specialize in making websites that are easy to manage, strategically structured, and optimized for your business goals — from capturing leads and nurturing customers to driving sales online or in person. Here are some examples of sites I’ve created, including the one you’re visiting now.
Your Company
- In Their Pocket
AI Expert, Mentor and Custom Trailforge AI Tool Builder
I don’t just talk about AI—I help small business owners actually use it to make more money, save time, and operate smarter.
I translate what can feel like overwhelming, overhyped technology into simple, practical systems that drive real results. Whether I’m leading trainings, serving as an expert panelist, or hosting hands-on workshops, my focus is always the same: making AI accessible, actionable, and immediately useful for everyday business owners.
Inside my private marketing community, I take it a step further by building custom AI tools designed specifically for small, local, and service-based businesses. These aren’t generic templates—they’re tailored systems that help streamline marketing, improve customer retention, and eliminate busywork so owners can focus on what actually grows their business.
The goal isn’t to chase trends. It’s to give business owners a real competitive edge—without adding complexity.
