top of page

The turn that looks
sideways is how you climb.

Trailforge Marketing Logo (59).png

The Switchback is the monthly marketing newsletter you'll actually want to open because every week we share one key strategy to build your business in the time and space you have in-between sales — so you can be calm, collected, and confident on the days you need it most.

What's Inside Each Issue?

  • Marketing in plain language — how to grow social media reach, build an email list, show up in AI search, and watch it all run on auto-pilot.
     

  • Systems that don't need you to show up — automations, foundations, and digital tools built for part-time hours.
     

  • Revenue between events & sales — strategies that generate income on the days you're not in the actively selling.
     

  • The Mile Marker — one quick action per issue. Completable in a tiny window of time. Proof you're covering ground.

Switchback Sample

The five Instagram posts you should be making — and probably aren't.

 
Why your social media feels like a hamster wheel, and the simple fix that changes everything.

Can I ask you something honest?

When you sit down to post on Instagram — or when you think about posting and then close the app instead — what's actually stopping you?

For most vendors I talk to, it's not laziness. It's not even time. It's this low-grade panic of standing in front of a blank caption box with absolutely no idea what to say that isn't "come find me at the market this Saturday."

So you either post that — again — or you don't post at all. And either way, Monday rolls around and the whole thing starts over.

The blank screen isn't a creativity problem. It's a structure problem. And structure is something you can actually fix.

Here's what changed everything for me — and for the businesses I work with.

 

Instead of asking "what should I post today," you ask a different question: "which type of post is it time for?"

That's the idea behind content pillars. Five categories. Every post you ever make lives inside one of them. No more starting from zero. No more "I have no idea what to say."

 

Just a rotation that keeps your audience engaged, builds trust over time, and — here's the part most vendors miss — works just as well for email as it does for Instagram.

More on that in a minute. First, let's talk about what the five pillars actually are.

The Five Pillars

 

Inspiration

Make them feel something. This is the pillar that builds emotional loyalty — the reason she keeps coming back even on the weeks you're not posting about a new product.

Education

Teach them something useful — with no strings attached. This is how you become the authority in your space instead of just another vendor at the table. How do you source materials, care instructions, what makes your product different?

Behind the scenes

Show what nobody else shows. Process, mess, decisions, real moments. In a world of polished feeds, real is the rarest thing you can offer — and it's what builds loyalty.

Community

Celebrate the people who show up for you. When a customer sees someone like them featured, they feel like they belong — and belonging is what turns a buyer into a regular.

Solutions

This is the only pillar where you sell. One in five posts. That ratio matters — it's what makes people actually want to hear from you when you do promote something. The other four pillars are what make this one work.

Most vendors post almost exclusively in solutions and behind the scenes — market dates, products, "come shop with me." And it's occasionally... if they remember to film something.

That's not a strategy. That's a megaphone pointed at people who haven't decided to trust you yet.

The vendors who build real followings — the ones who have people specifically looking for them at markets, who sell out online drops before they even finish posting — they're rotating through all five.

 

Without thinking about it. Because they have the structure.

What a rotation looks like in practice: Example: A candle maker

Example caption — behind the scenes

"Batch production day means my whole kitchen smells like lavender and I've listened to the same playlist three times. This is about 60 candles worth of wax. Most of them won't make it to Saturday — but the ones that do will be worth the wait."

Example caption— education

"Why does my soy wax look different from a paraffin candle? Because it is. Soy burns cooler, which means it lasts longer and releases fragrance more evenly. It also means it can look a little rough on top — that's not a defect. That's just what clean burning looks like."
 

Example caption— inspiration

"Someone asked me last Saturday how I got started. The honest answer: I needed something that was just mine. Something I made from scratch with my own hands that nobody could restructure or restructure or downsize. This is it. Still mine. Still from scratch."

 

Here's the part I promised to come back to.

These five pillars work on Instagram. They also work in your email newsletter. Same categories, same rotation — just a little more room to breathe and go deeper.

The difference is that on Instagram, the algorithm decides who sees it.

 

In email, it goes directly to everyone who asked for it. No competition. No guessing. Just your words, landing in her inbox, on your schedule.

That's the foundation that makes all of this gain traction instead of evaporate. But you don't have to think about that today. Today, we're just building the structure. The rest comes after.

 
Mile Marker: This month's action

Write one sentence for each pillar that describes what it means for your specific business. Not the definition above — your version. The one that sounds like you and makes sense for what you make.

  1. Inspiration — what's the feeling or belief you want people to walk away with?

  2. Education — what do you know about your product, process, or craft that your customer doesn't?

  3. Behind the scenes — what does a day in your making life actually look like?

  4. Community — who are the people who show up for you and how could you celebrate them?

  5. Solutions — what are you selling and when do you want people to hear about it?

Five sentences. That's your content strategy. Screenshot it and keep it somewhere you'll actually see it — it's the answer to every blank screen you'll face from here on.

You're not behind. You just didn't have the structure yet.

Now you do.

💌 Mandie

You make beautiful things. Make sure your life is one of them.

Screenshot 2026-06-17 at 3.17.20 PM.png

I'm Mandie Kramer — marketing strategist, certified educator, and former vendor who sat in the tent, rolled the dice on festivals and events, and learned the hardest version of the lesson I now teach.

 

The Switchback exists because nobody handed me this newsletter when I needed it. I'm handing it to you.

You make beautiful things. Make sure your life is one of them.

Trailforge Marketing  |   Detroit, Michigan  |   Privacy Policy  |   ©2025 Mandie Kramer LLC

bottom of page